File a complaint
If an insurer or intermediary hasn't resolved your issue, the Commission can step in. Find out how to lodge a complaint and what to include.
Consumer Protection
Consumer protection
Insurance is a promise to pay when something goes wrong. The Commission works to make sure that promise can be trusted — supervising insurers so they remain sound, and standing behind policyholders when something isn’t put right. Start here.
Verify a licensed entity
Check that a company or agent is licensed and in good standing before you do business with them.
Know your rights & education
Understand how insurance works, what you're entitled to as a policyholder, and what to check before you buy.
Types of insurance
An overview of the main classes of life and non-life insurance available in Ghana.
Frequently asked questions
Quick answers on licensing, motor insurance, claims and complaints.
Common insurance terms
Plain-language definitions of the terms you are most likely to encounter in a policy document — from excess and indemnity to utmost good faith.